Quality Policy
Placing your trust in a partner is not easy. But with our years of experience in Project Management Consultancy, Digital Transformation consultancy and Project re-engineering, we at Remedy Consulting take away your risk of outsourcing through our people and processes.
We at Remedy offer you the best in class solutions and services with trusted and long term partnership to enable to achieve your goals. We have an extensive eco-system with strategic partnerships with key industry leaders. At Remedy, we understand that all software projects maximize user engagement in requirements specification, implementation and execution. We will continuously strive to delight our customers with outstanding Quality of our products and services. In our endeavor to achieve this objective, we will; Create and nurture people of quality by continuous follow-ups to the achievement of the final mile stone of the customer.
OUR PROCESS APPROACH AND CONTINUOUS IMPROVEMENT is mainly based on Customer needs and shall guide our ways of working. Quality excellence shall be achieved by describing, working according to and continuously improving our processes.
Every team member of Remedy shall understand how they can contribute to customer satisfaction and quality improvement. Results shall be monitored against set objectives and improved to ensure continued customer success.
The processes shall be continuously evaluated and actions taken to ensure they are effective and efficient. Transfer of knowledge and best practices shall be actively pursued across to encourage a culture where we learn from each other.
At Remedy, the customer is the most important to the Remedy Family. We will continuously strive to delight our customers with outstanding Quality of our products and services. At Remedy, the Responsibility of the management and dedication of every employee to this Policy are indispensable conditions for the achievement of Remedy Group objectives.
Each employee within the Remedy Group shall always be customer-focused and committed to quality excellence. This is a personal responsibility, a mind-set, which is necessary in order to reach customer satisfaction. The Leaders will shall always act as ambassadors for a culture that focuses on customer needs. Each team member within the Remedy Group is expected to actively contribute to the achievement of quality excellence.
We undertake to comply with all requirements and constantly increase the efficiency of the quality management system. Through the success of Remedy Group to the prosperity of each of us and the society.
This policy is communicated through our website to clients and through staff inductions.
This policy is reviewed on a periodical basis for continuing suitability and effectiveness.